Shipping Policies
Prior to bidding, please review the shipping quote at the top of the auction and review the shipping information near the bottom of the auction to determine if the shipping quote and options offered meet your needs. The shipping quote covers the full cost of shipping for all elements offered within the auction. As an example, a set of 4 tires in an auction will be shipped for the shipping quote listed. It is not necessary to multiply the number of elements in the auction times the shipping quote.
Buyer pays all shipping, insurance and delivery confirmation costs. Merchandise will ship within 3 to 5 business days of payment receipt & confirmation.
Our shipping quote is determined by the shipped weight and final overall dimensions of the item. In some cases, the shipping carrier adds a surcharge (dimensional weight) for oversized items. Items are prepared for shipment in our store, and include first-quality materials and professional packing services in accordance with Carrier Specifications. It is our intent to pack and ship your item so that it has a high expectation of safe arrival to you. Our shipping quote is designed to cover these costs.
For your security, we reserve the right, but are not obligated, to ship only to your PayPal Confirmed Address when paying via PayPal or the billing address on your credit card when paying via credit card.
Insurance
Shipping insurance is required for all items shipped via USPS. For items shipped via FedEx, shipping insurance is required for items shipped with a Final Auction Value of more than $100. On items with a final auction value greater than $100.00, indirect signature confirmation is required. On items with a final auction value greater than $250.00, direct signature confirmation is required. An adult signature is required on items required by the carrier, by law or that in our sole judgment are of a mature nature.
For auctions requiring multiple packages for delivery, insurance covering the final auction value will be divided equally among the packages. If a particular element of a multiple package auction has a higher relative value to you in comparison to other included elements, please contact us prior to completing the checkout.
Service Hotline 616.365.2000
Shipping Claims
Combined Shipping - US Addresses Only
We do offer combined shipping discounts. The total combined shipping discount will be reflected at checkout by our automated secure checkout system. On auctions won within a 7 day period and paid at one time, we do discount the shipping quote for combined shipping. The first auction won in the 7 day period will have the original shipping quote. On each additional auction item won, we will reduce the shipping quote by: FedEx = $3.75 each: USPS Priority = $3.75 each: First Class = $1.50 each: Local Pick-Up = $2.50 each: No discount on Media Mail. Items may or may not be shipped in the same box.
Local Pickup
This item is available for Local Store Pickup at our physical location in Grand Rapids, MI 49525, unless noted otherwise within the auction listing. All Local Store Pickup items are subject to a $5.00 Storage/Pickup/Insurance Fee and Michigan Sales Tax. The Storage/Pickup/Insurance fee helps defray the storage costs of your item. Michigan Sales Tax is collected as required, see Michigan Sales Tax section.
Payment for local store pickup items may be made by Visa or MasterCard. Please note that PayPal, Personal Checks, or Company checks are NOT valid methods of payment for items that will be picked up at our local store. A photo ID matching the name of the eBay ID contact information is necessary to pick up your item. Buyer is responsible for pickup of the entire contents of the item won and must be removed from the seller's location within 14 days of end of auction.
We are located at:
5333 Plainfield Ave NE
Suite C
Grand Rapids, MI 49525
Our Hours of Operation are Monday through Saturday from 10am to 6pm. Please, call prior to arriving to ensure that our hours have not changed due to a holiday, weather or local emergency/event. We do observe some Holidays and as a small business our hours are subject to emergencies, medical and otherwise.
Service Hotline 616.365.2000
International Shipping
We do ship internationally on a limited geographic basis. If we ship to your home country, you are welcome to bid on our auctions. To ensure a safe and pleasant transaction, we have the following policies in place.
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You must pay via PayPal and have the item shipped to your Confirmed/Verified PayPal Address.
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We will fill out the customs forms with a correct item description, accurate price and listed as EBAY MERCHANDISE.
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We cannot label the item as GIFT or undervalue the item.
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You are responsible for any tariffs, duties or taxes imposed.
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We ship via USPS Priority International only.
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We do require that you purchase USPS insurance on the item in the amount of the greater of the Final Auction Value or US $51.00.
If the item is damaged in shipment, your claim is limited to the amount paid by the carrier, if any.
We cannot accept returns for any reason on international transactions.
If for any reason, at any point in this transaction, this item cannot be shipped, such as carrier or country restrictions, then we both mutually agree to end this transaction, your monies will be refunded, and no negative feedback will be given.
Our shipping charges are determined by the shipped weight of the item. Items are prepared for shipment in our store, and include first-quality materials and professional packing services in accordance with Carrier Specifications. International shipment includes shipment research, special packaging requirements and Customs forms to be processed as well as logistical requirements as defined by the Carrier.
Combined Shipping - International Addresses Only
We do offer combined shipping discounts on Shipping to the same International Address. The cost is calculated by weight per the USPS chart for your country plus a discounted $9.95 packaging material & labor fee for the first auction and a discounted packaging material & labor fee of $4.95 for each additional auction. Items may or may not be shipped in the same box.
International Delays
Please, keep in mind that international shipments are subject to delay at various points along the way based on inspection, customs, or other regulatory requirements.
Service Hotline 616.365.2000 |